stratumtec is a Global Hub of Technology Solutions for Customer Experience (CX)

We operate as a platform that develops technological solutions (software) to scale businesses with clients, maximizing operational profitability through intelligent and innovative projects. We connect different agents of the ecosystem, integrating solutions, customizing systems, while preserving the organization’s legacy. All this with unmatched speed and quality!

stratumtec is an American-origin software house with global operations, specialized in technological development and integration of solutions for Contact Centers, Multichannel and Multiplatform Service, allowing better Customer Experience Management (CXM).

Our core purpose is to strengthen the strategic role of the CX area within organizations, creating tangible value through monetization, significant efficiency gains, and effective reduction of operational costs. We are a reference in meeting complex demands related to technological integration, operational scalability, and specialized support.

The major competitive differentiator of stratumtec is delivering highly customized and intelligent technological solutions to the market. We work directly on designing and optimizing the customer journey, using insights generated from real organizational data, providing more assertive and profitable product and service offerings. The direct result is a significant increase in the profitability of partner companies, with solutions that boost revenues while reducing operational costs.